Hey, they're pretty good
I have never been sooooo disappointed in a bank as I am with this bank. They continuously make it impossible to have a good banking relationship with them. Having a direct payment out of my acct for my mortgage and with them not pulling the money out makes it a late payment which makes MY CREDIT SCORE GO DOWN!!! I can not wait to get my mortgage to a different bank like First National Bank of Mchenry!!!! IM DONE WITH WITH BANK!!!
This has been our absolute favorite bank. The Mchenry location is filled with wonderful customer service representatives and tellers! No matter when I go in, they are always kind to me, my children and my husband. We are often greeted with such enthusiasm and kindness. Whenever I have an issue with our account balance or I am not sure I understand the statement, they are so kind to sit there and walk me through it every step of the way. They have been gracious and understanding in making sure our experiences are the best! Our children look forward to their personal interactions with the staff at the Mchenry location as well. I look forward to many more years of banking with this bank!
This bank needs to get their act together. Cannot return phone calls, cannot stick to a schedule, if you want a loan, run somewhere else.
I've experienced the best customer service in my life with Mchenry Saving Bank. I don't live in the area anymore, so they had no way of contacting me about my dormant account. A staff member found a way to personally contact me and said the funds will be turned over to the state if not claimed. They didn't have to contact me but she took the time to get a message to me and I can't show enough admiration for what she did.
Mchenry Savings Bank is a US Bank based in Mchenry, Illinois. Mchenry Savings Bank is located at 353 Bank Dr, McHenry, IL 60050, USA.
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